1. Ordering, Shipping, Promotions, Returns & Customer Support

1. Where can I purchase Agni Pickles?

You can shop directly through the Agni Pickles online store. The Shop menu lists the products and gift cards currently available.

2. Do I need an account to place an order?

No. You may place a one-time order as a guest. Creating an account makes checkout faster and helps you view order information, collect Agni Points through the Agni Loyalty Circle, and manage an active subscription.

3. How do I receive the 15% first-order offer?

Join the Agni Family email list using the sign-up form on the website. The welcome offer and its current conditions will be sent through that channel. If a discount code is provided, enter it at checkout before completing payment.

4. What is the “Buy any 4 jars, get the 5th jar 50% off” offer?

This is a promotional jar offer currently advertised on the website. Add eligible jars to your cart and confirm that the promotion has been applied before paying. Eligible products, combinations, exclusions, and promotion dates may change.

5. Do promotions change, and can I combine discounts or rewards?

Yes. Agni Pickles may offer welcome discounts, jar promotions, seasonal offers, loyalty rewards, or limited-time launches, and their dates and conditions may change. Not every promotion, discount code, loyalty reward, or subscription discount can be combined. Eligibility is determined by the terms of each offer and by what Shopify accepts at checkout. Review your cart before payment; if a discount is not shown, it has not been applied.

6. Where does Agni Pickles ship?

Agni Pickles ships throughout Canada to addresses served by its available delivery and courier partners. International shipping is not currently offered.

7. How much is shipping within Canada?

Standard shipping is CA$15 for orders with a merchandise subtotal of CA$100 or less, after discounts and before taxes. Orders with a qualifying merchandise subtotal of more than CA$100, after discounts and before taxes, receive free standard shipping within Canada. Faster or upgraded shipping, when available and selected, may cost extra. See the Shipping, Return & Refunds Policy for full details.

8. Does an order of exactly CA$100 qualify for free shipping?

No. The qualifying merchandise subtotal must be more than CA$100 after discounts and before taxes. An order of exactly CA$100 is subject to the CA$15 standard-shipping charge.

9. When will my order arrive?

Most orders are prepared within one to two business days. Eligible GTA local-delivery orders are usually delivered within one to two business days after processing. Delivery elsewhere in Canada varies by destination and carrier. Processing and delivery estimates are not guarantees and may be affected by holidays, promotions, weather, service interruptions, remote destinations, or unusually high order volume.

10. What happens if no one is home to receive a local delivery?

A local-delivery order may be left in a reasonably safe location at the delivery address if no one is available, unless signature service or another arrangement has been confirmed. Retrieve food products promptly and follow the storage instructions on the packaging.

11. Is local pickup available?

Local pickup may be offered for eligible orders. Select pickup only if it appears as an available option at checkout, and follow the location and collection instructions in your confirmation. Do not travel to a pickup location until your order is confirmed as ready.

12. Is same-day delivery available?

Same-day delivery may be available for certain GTA addresses and orders when confirmed by Agni Pickles. Contact the team before placing an urgent order; same-day service is not guaranteed.

13. Can I track my order?

When tracking is available for the selected delivery service, tracking information will be sent to the email address or phone number provided at checkout. It may take time for the carrier’s tracking page to update after the package is received.

14. What should I do if my order is delayed or missing?

Email cs@agnipickles.ca with your order number if tracking shows an unusual delay or the package has not arrived within the expected period. Agni Pickles will review the available delivery information and, where appropriate, request a carrier investigation. Any replacement, refund, or other resolution will be determined after that review and in accordance with applicable law.

15. Can I change or cancel an order after checkout?

Contact Agni Pickles immediately. A change or cancellation may be possible only before the order is prepared or processed. It cannot be guaranteed once fulfilment has begun or the order has been transferred to a carrier.

16. Can I correct my shipping address after placing an order?

Contact Agni Pickles immediately with your order number and the complete corrected address. An address change cannot be guaranteed after an order has been processed or transferred to the carrier. If an order is returned because an address was incorrect or incomplete, or because it was refused or not collected, additional shipping charges may apply before it is sent again.

17. Which payment methods do you accept?

Use any secure payment method displayed as available at checkout. Depending on the device and checkout, options may include major credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other supported payment methods.

18. Can I send Agni Pickles as a gift?

Yes. You may send jars or a mixed selection to a recipient by entering the recipient’s shipping information at checkout. For a custom note, corporate gift, event order, or larger quantity, contact Agni Pickles before ordering.

19. Do you sell gift cards?

Yes. An Agni Pickles gift card is available in the online store. Review the gift-card product page for the denominations and conditions currently offered.

20. Why does a product show “Sold out” or unavailable?

The product or selected option is not available to add to the cart at that time. Check the product page again later or contact Agni Pickles for current availability information.

21. Can I return an unopened food product?

No change-of-mind returns or exchanges are accepted because Agni Pickles sells food products. This includes products a customer no longer wants, ordered by mistake, or does not prefer in taste. This does not affect remedies that may apply to damaged, defective, incorrect, missing, or otherwise non-conforming orders under applicable law. See the Shipping, Return & Refunds Policy for full details.

22. What should I do if my order arrives damaged, defective, incorrect, or incomplete?

Contact Agni Pickles within 48 hours of delivery at cs@agnipickles.ca. Include your order number, a description of the problem, clear photographs of the affected products, and photographs of the packaging and shipping box. Keep the products and packaging until the team confirms whether more information is required. Do not return food products unless instructed to do so.

23. How can I contact Agni Pickles or stay informed about launches?

Email cs@agnipickles.ca, call +1 (437) 246-8966, or use the website’s contact form. You can also join the email list and follow Agni Pickles on its official social channels for launches, stories, and current offers.

2. Subscribe & Save

24. Does Agni Pickles offer subscriptions?

Yes. Subscribe & Save is currently offered on the eight jarred Agni Pickles products. A subscription option appears on eligible product pages. Gift cards are not subscription products. See the Agni Pickles Subscription Policy for full terms.

25. How much is the subscription discount, and which frequencies can I choose?

Subscription orders receive 10% off the regular product price while the subscription remains active. You may currently select delivery every one, two, three, four, five, or six months.

26. Does a subscription renew automatically?

Yes. By selecting a subscription, you authorize recurring charges to your selected payment method and recurring deliveries at your chosen frequency until the subscription is cancelled. Applicable taxes and shipping charges are calculated separately.

27. How do I manage my subscription?

Sign in to your Agni Pickles customer account and select Subscriptions. Depending on the options available in your account, you may skip or pause an upcoming delivery, change the delivery frequency, update payment information, update the shipping address, or cancel the subscription.

28. When must I make a subscription change or cancellation?

Complete the change or cancellation before the next recurring order is processed. Cancelling stops future renewals; it does not automatically cancel or refund an order that has already been processed.

29. Is there a minimum commitment or cancellation fee?

No. There is no minimum subscription commitment and no cancellation fee.

30. How is shipping calculated for subscription orders?

Shipping is assessed separately for each recurring order. Standard shipping is CA$15 when that order’s merchandise subtotal is CA$100 or less after discounts and before taxes. Free standard shipping applies when the recurring order’s qualifying merchandise subtotal is more than CA$100 after discounts and before taxes.

31. What happens if a subscription payment fails or a product is unavailable?

Shopify may retry an unsuccessful payment, and the order may be delayed or cancelled. If a subscribed product is unavailable, Agni Pickles may delay or skip the shipment, contact you about available options, or cancel and refund the affected order. Another product will not be substituted without your permission.

32. Can I return or refund a processed subscription order?

Processed or delivered subscription orders follow the same Return and Refund Policy as one-time orders. Change-of-mind returns are not accepted for food products. Contact Agni Pickles promptly if a subscription order is damaged, defective, incorrect, incomplete, or missing.

3. The Agni Range & Choosing the Right Jar

33. What makes Agni Pickles different?

Agni Pickles combines Punjabi family recipes, real ingredients, small-batch preparation, and traditional flavour-building methods. The brand is Canadian-made and focused on bold, nostalgic food rather than factory-style shortcuts.

34. Are Agni Pickles handmade?

Yes. The products are handcrafted in small batches to protect flavour, texture, and the character of homemade Punjabi achar and condiments.

35. Are the recipes traditional Punjabi recipes?

The core pickles and chutney are inspired by Punjabi family methods passed through generations. Agni Chilli Oil is a modern, globally inspired condiment made with the same small-batch care.

36. Why does small-batch production matter?

Small batches allow ingredients, spice blends, and curing time to be handled with care. Modest variations between batches are a natural part of handmade food.

37. What oils, spices, and ingredients do you use?

Agni uses Indian spices and quality oils, including mustard oil in several traditional achar recipes. Ingredients vary by product. Always read the current product page and the physical jar label for the exact product you intend to consume.

38. Are all Agni Pickles ingredients sourced in Canada?

No. Agni Pickles products are made in Canada using a blend of domestic and imported ingredients selected for flavour, authenticity, availability, and quality.

39. How spicy are Agni products?

Heat ranges from gentle and sweet-tangy to bold and spicy. Each product description provides flavour guidance. Individual heat tolerance varies, so begin with a small serving if you are new to Indian pickles or chilli oil.

40. Which Agni product is the hottest?

Green Chilli Pickle is the clearest choice for direct Punjabi chilli heat. Chilli Oil also provides bold, concentrated heat with smoky and savoury depth. Perceived heat varies from person to person.

41. Which products are best for someone new to Indian pickles?

Sweet Lime Pickle and Tamarind Chutney are approachable choices for people who enjoy balanced sweet-and-tangy flavours. Mango Pickle is a good introduction to the classic Punjabi achar experience. Start with a small spoonful alongside a meal.

42. What jar sizes are currently available online?

The eight current jarred products are listed in 355 mL jars. Always confirm the size on the individual product page and label because packaging and availability may change.

43. Which products are customer favourites, and how do I choose the right flavour?

Mango Pickle, Green Chilli Pickle, Garlic Pickle, and Tamarind Chutney are frequently highlighted Agni choices, but the best jar depends on your taste. Choose Mango for classic Punjabi tang, Green Chilli for direct heat, Garlic for robust savoury depth, Lime & Asafoetida for citrus and hing aroma, CCT for a lightly sweet Punjabi vegetable pickle, Sweet Lime for a gentler sweet-tangy profile, Tamarind Chutney for smooth sweet-and-sour flavour, or Chilli Oil for smoky heat that works across many cuisines.

44. Which products are sweet and tangy rather than hot?

Sweet Lime Pickle and Tamarind Chutney are the main sweet-and-tangy choices. Sweet Lime is a gently spiced cured citrus pickle, while Tamarind Chutney is a smooth sweet-sour condiment suited to snacks and chaat.

45. Which Agni products contain garlic or onion?

Some recipes contain garlic or onion, and Garlic Pickle is made with whole garlic cloves. Ingredients can change, so check the current product page and physical jar label for the specific product and batch.

46. What is Carrot, Cauliflower & Turnip Pickle?

Often called CCT or gajar-gobhi-shalgam achar, it is a Punjabi winter-style pickle made with carrot, cauliflower, and turnip. Agni’s version is tangy, warmly spiced, and lightly sweet, with mustard oil, jaggery, vinegar, and aromatic spices.

47. How is CCT Pickle different from an ordinary mixed vegetable pickle?

CCT Pickle focuses on the classic Punjabi winter trio of carrot, cauliflower, and turnip. Its flavour is built around those vegetables, mustard oil, jaggery, vinegar, and North Indian spices rather than a random mixed-vegetable blend.

48. What is Green Chilli Pickle like?

Agni Green Chilli Pickle is a bold Punjabi-style achar made with green chillies, ginger, mustard oil, vinegar, and spices. Expect a sharp, tangy, spicy flavour rather than a sweet chutney-style heat.

49. What is Agni Mango Pickle like?

Agni Mango Pickle is a classic Punjabi aam ka achar made with raw green mangoes, roasted spices, and mustard oil. It is tangy, spicy, and deeply savoury, and pairs naturally with parathas, dal-rice, and everyday comfort meals.

50. What is Agni Garlic Pickle like?

Agni Garlic Pickle uses whole garlic cloves, aromatic spices, and mustard oil. It is bold, spicy, tangy, and rich in garlic flavour.

51. What is Lime & Asafoetida Pickle?

Also called Nimbu Hing Achar, it is a Punjabi-style lime pickle made with limes, green chillies, ginger, mustard oil, asafoetida, and spices. Asafoetida adds a distinctive aromatic note to the bright, tangy flavour.

52. What is Sweet Lime Pickle like?

Sweet Lime Pickle is a slow-cured Punjabi citrus achar made with lime or lemon, jaggery, sugar, black salt, and warming spices. It is sweet, tangy, and gently spiced rather than aggressively hot.

53. Is Tamarind Chutney a pickle?

No. Tamarind Chutney is a smooth Punjabi-style condiment made with tamarind, jaggery, and roasted Indian spices. It is designed for samosas, pakoras, chaat, dahi bhalla, pani puri, and savoury platters.

54. Is Chilli Oil a pickle?

No. Chilli Oil is a separate condiment made with chilli flakes, aromatics, sesame seeds, soy sauce, vinegar, and spices. It is bold, smoky, savoury, and suitable for drizzling over noodles, eggs, dumplings, pizza, rice bowls, and many other dishes.

4. Ingredients, Dietary Needs & Responsible Food Information

55. Are Agni Pickles vegan?

Agni Pickles presents its current jarred products as plant-based. Recipes, ingredients, and suppliers can change, so check the current product page and physical label if you follow a strict vegan diet.

56. Are Agni products gluten-free?

Do not assume every jar is gluten-free. Asafoetida, also called hing, may use wheat flour as a carrier, and soy sauce may contain wheat. Review the ingredient and allergen information on the physical label for the exact product and batch.

57. Are Agni products nut-free or made in an allergen-free facility?

Agni Pickles does not make a blanket allergen-free guarantee. Ingredients and possible cross-contact risks can vary. If you or the intended recipient has a serious allergy, review the physical label and contact Agni Pickles before ordering. Do not consume a product if the allergen information is unclear to you.

58. Do Agni products contain preservatives, artificial colours, artificial flavours, or acid regulators?

Agni Pickles describes its jarred products as being made without preservatives, artificial colours, or artificial flavours. Product-specific ingredients and claims may vary, so the current product page and physical label should always be checked rather than relying on a general statement.

59. Which allergens or ingredients should I pay special attention to?

Depending on the product, relevant ingredients may include mustard, asafoetida that may use a wheat carrier, sesame, and soy. Other allergens or cross-contact risks may also apply. The physical product label is the primary source for the exact item and batch.

60. Do Agni pickles contain mustard?

Several traditional Agni pickle recipes use mustard oil and/or mustard seeds. If you have a mustard allergy, review the exact product label and do not consume the product if you are uncertain.

61. Does Agni Chilli Oil contain soy or sesame?

Yes. The current Chilli Oil information lists sesame seeds and soy sauce. Review the physical label for the exact ingredients and allergen statement before consumption.

62. Are all Agni Recipes vegan because the jars are plant-based?

No. A recipe may include dairy or other non-vegan ingredients even when the featured Agni condiment is plant-based. Check each recipe’s full ingredient list; some recipes may use paneer, yogurt, or other dairy products.

63. Are Indian pickles always fermented or probiotic?

No. Indian pickles may be preserved through salt, oil, acidity, curing, or a combination of methods. Agni Pickles does not present every jar as a live-culture or probiotic food, so do not infer a probiotic or digestive-health claim from the word “pickle.”

64. Can I rely on Agni food content for medical, allergy, or digestive advice?

No. Product stories, recipes, ingredient information, and Journal content are provided for general food information and inspiration. They are not medical advice. For allergies, medical conditions, pregnancy, medication interactions, or a therapeutic diet, consult a qualified health professional and use the physical product label.

5. Storage, Jar Quality & Food Safety

65. Do Agni products need refrigeration?

Follow the storage directions on the physical product label. Refrigerate after opening where instructed. For oil-based pickles, keep the contents covered by their oil where applicable and always keep the jar properly closed.

66. What is the shelf life of an unopened jar?

Use the best-before date printed on your jar as the primary guide because shelf life may vary by product and batch. Store unopened jars in a cool, dry place away from direct sunlight and excessive heat.

67. How long does a jar last after opening?

Follow the best-before date and after-opening instructions on the physical label. Refrigerate where directed, close the jar securely, and use only clean, dry utensils. Contact Agni Pickles if the label is damaged or unreadable.

68. How should I store an unopened jar?

Keep it sealed in a cool, dry place away from direct sunlight, excessive heat, and moisture. Follow any additional instructions printed on the jar.

69. Why is there oil at the top of some pickle jars?

Oil separation is natural in traditional oil-based achar. The oil carries spice flavour and helps protect the pickle. Natural separation alone does not mean the product is defective.

70. Is it normal for colour, texture, or heat to vary from jar to jar?

Yes. Real ingredients and small-batch preparation can create modest variations in colour, spice intensity, texture, and oil separation. A natural variation does not automatically mean the product is unsafe.

71. What is the safest way to serve from the jar?

Always use a clean, completely dry spoon. Do not introduce water, crumbs, saliva, or food residue into the jar, because contamination and moisture can reduce quality and shelf life.

72. Should I stir the jar before serving?

If oil or spices have settled, gently stir the contents with a clean, dry spoon. Do not add water or use a wet or previously used utensil.

73. Can I leave an opened jar on the counter or in sunlight?

Do not leave an opened jar in direct sunlight or excessive heat. Follow the label’s refrigeration instructions after opening and return the jar to proper storage promptly after serving.

74. When should I stop eating a jar and contact Agni Pickles?

Do not consume a product with visible mould, unexpected swelling, a leaking or compromised seal, evidence of tampering, or a distinctly unusual or off smell. Keep the jar and packaging, take clear photographs, and contact Agni Pickles with your order information if the concern relates to a recent purchase or delivery.

6. Serving, Cooking & Pairing Indian Flavours with World Food

75. What foods pair well with Agni Pickles?

Try them with parathas, rotis, naan, dal-rice, khichdi, curries, samosas, pakoras, chaat, wraps, sandwiches, burgers, grilled dishes, roasted vegetables, and savoury platters. Individual product pages also suggest natural pairings.

76. How can I use Agni Chilli Oil?

Drizzle it over noodles, dumplings, momos, eggs, fried rice, soups, pizza, fries, or grilled food. Start with a small spoonful and add more to taste.

77. Can I cook with the oil from a pickle jar?

Yes. Pickle oil can add spice and savoury depth to curries, marinades, rice, vegetables, sandwiches, and noodle dishes. Use it as a concentrated flavouring oil rather than a neutral cooking oil, and follow safe food-handling practices.

78. Which jars work best with parathas, dal-rice, and khichdi?

Mango, Garlic, Green Chilli, Lime & Asafoetida, and CCT Pickle are strong traditional choices. Choose Mango for classic tang, Garlic for richness, Green Chilli for heat, Lime & Asafoetida for citrusy aroma, or CCT for a Punjabi winter-vegetable bite.

79. Which product is best with samosas, pakoras, chaat, and pani puri?

Tamarind Chutney is the most natural choice because its sweet-and-sour tamarind and jaggery profile complements Indian snacks and chaat. Add a small amount of Chilli Oil if you want extra heat.

80. What can I serve with breakfast or eggs?

Mango, CCT, Green Chilli, and Sweet Lime Pickle can brighten parathas, omelettes, and breakfast plates. Chilli Oil works well on fried eggs, scrambled eggs, and breakfast sandwiches.

81. Which Agni products work with noodles, dumplings, and rice bowls?

Chilli Oil is the clearest match for noodles, ramen, dumplings, momos, fried rice, and rice bowls. Use a small spoonful at first because it is a concentrated condiment.

82. Can I use Agni products in sandwiches, burgers, wraps, or tacos?

Yes. Garlic Pickle adds savoury depth, CCT adds texture and tang, Mango adds classic spice, Tamarind Chutney provides sweet-sour contrast, and Chilli Oil adds heat. Use a small amount as a condiment layer.

83. What should I use with grilled vegetables, barbecue, or roasted foods?

Garlic, Mango, Green Chilli, and CCT Pickle pair well with grilled or roasted foods. Chilli Oil can be drizzled over a finished dish, while Tamarind Chutney adds sweet-tangy contrast to smoky flavours.

84. Can Agni products go on a cheese board or savoury platter?

Yes. Serve small spoonfuls of Mango, Sweet Lime, CCT Pickle, or Tamarind Chutney beside cheese, crackers, roasted nuts, and grilled vegetables. Consider your guests’ allergen and dietary needs when planning a shared platter.

85. How much pickle or chilli oil should I serve at first?

Start with about one teaspoon per person, especially with Green Chilli Pickle or Chilli Oil. You can add more after tasting.

7. The Agni Recipes & Ingredients Guide

86. What is The Agni Recipes page?

It is the website’s home-cooking inspiration hub. It groups recipes by category, connects dishes with relevant Agni products, and links to full individual recipe pages.

87. Which recipe categories are available?

The current recipe hub includes Breakfast; Snacks & Appetizers; Quick Meals; Traditional Punjabi; Main Dishes; Dips & Sauces; Fusion Recipes; South Indian; and Lunchbox Recipes. Categories and published recipes may change as the library grows.

88. Why does a recipe category sometimes show no recipes?

A category may be live before its first recipe is published. It is a reserved place for future content and does not necessarily indicate a broken page.

89. Do the recipe pages provide complete instructions?

Individual recipe pages are designed to provide ingredients, a method, and serving ideas. Read the full recipe page rather than relying only on a category-card preview.

90. Will a recipe tell me its preparation time, cooking time, servings, and spice level?

Where provided, the recipe structure includes prep time, cook time, serving quantity, and spice level. Always review the full page because recipe details may differ.

91. Are Agni Recipes vegetarian or vegan?

Current recipe content focuses mainly on vegetarian dishes, but not every recipe is vegan. Check the full ingredient list because recipes may include paneer, yogurt, or other dairy ingredients.

92. Can I find the Agni product recommended for a recipe?

Where a product recommendation is included, the recipe page may link to the relevant Agni product so you can review the intended pairing and shop it if desired.

93. Do recipe pages include a grocery list?

Some recipe pages may include a grocery list or linked ingredient entries. Use the individual recipe page as the final source for quantities and instructions.

94. What is The Agni Ingredients page?

It is an educational ingredient library exploring produce, spices, oils, pulses, dairy, and pantry ingredients used across Indian cooking and Agni recipe ideas. It is not a substitute for a product’s physical ingredient label or allergen statement.

8. The Brand, Journal & Sensory Stories

95. Who makes Agni Pickles?

Agni Pickles is a women-led and women-operated Canadian business centred on family cooking, craftsmanship, and Punjabi food heritage.

96. What inspired Agni Pickles?

The brand grew from family recipes and cooking knowledge passed from grandmother to mother to daughter. Each jar continues a story of family, memory, and Punjabi kitchen tradition.

97. Why is the brand called “Agni”?

Agni represents warmth, fire, flavour, and the heart of cooking. The name reflects the spice, care, and emotional connection behind the brand.

98. Where are Agni Pickles made?

The products are handcrafted in Canada using a blend of domestic and imported ingredients chosen for authenticity, availability, and quality.

99. Does Agni Pickles attend local markets or festivals?

Agni Pickles may participate in markets, cultural festivals, and community events. Event schedules change, so check the brand’s official social channels or newsletter for confirmed upcoming appearances before travelling.

100. What is The Agni Journal?

The Agni Journal is the website’s editorial area for pickle culture, food knowledge, Punjabi flavours, family stories, and related articles. Journal content is for general information and inspiration, not medical advice.

101. What are Agni Sensory Stories?

Sensory Stories are short, heritage-led chapters about recipes, rituals, family memory, and the feelings behind the jars. They are storytelling content, not product instructions, allergen statements, or medical advice.

102. What does “Har Swad Mein Peediyon Ki Virasat” mean?

It means “a heritage of generations in every taste.” The line expresses the idea that family knowledge and Punjabi tradition live on in every jar.

9. Agni Loyalty Circle, Rewards & Passport

103. How does the Agni Loyalty Circle work?

Create an account, earn Agni Points through eligible actions, and redeem points for rewards or member perks that are available at the time of redemption. The program also includes VIP status tiers. Current rules are set out in the Loyalty Terms & Conditions.

104. How many points do I receive for joining the Agni Family?

The current Loyalty Circle advertises 250 Agni Points for joining the Agni Family. You need an account so eligible points can be associated with you. Program conditions may change.

105. How many points do I earn on purchases?

The current program advertises 1 Agni Point for every CA$1 spent on eligible purchases. Taxes, shipping, gift cards, cancelled or refunded orders, and other exclusions may not qualify under the current program rules.

106. Can I earn points for my birthday, referrals, reviews, or the Agni Passport?

The current program advertises 200 points for a birthday, 50 points for a qualifying referral, 50 points for a qualifying review, and 250 points for an approved Agni Passport completion. A referral must be legitimate and result in a qualifying purchase. Other conditions and limits may apply.

107. How do I redeem Agni Points?

Sign in to your account and choose from rewards currently displayed by the Loyalty Circle. Available rewards, point requirements, product eligibility, and checkout conditions may change. A reward is not applied unless it appears in the order before payment.

108. What are the current Agni reward levels?

The current Loyalty Circle displays Spice Rewards from 100 points, Pantry Rewards from 500 points, Legacy Rewards from 1,500 points, and Royal Platinum Rewards from 5,000 points. Check the live Loyalty Circle and Loyalty Terms for the exact reward available before redeeming, because reward descriptions and conditions may change.

109. What are the Agni VIP tiers?

The current tiers are Bronze at 0 points, Silver at 500 points, Gold at 1,000 points, and Platinum at 5,000 points. Tier benefits are subject to the current Loyalty Terms and may change.

110. What is the Agni Passport?

The Agni Passport is a flavour-discovery reward. A customer who purchases 8 different eligible Agni products may qualify for the Passport reward, subject to manual review and order-history verification. Duplicate purchases may not count as different products, and eligibility is not automatic until approved.

111. Do Agni Points have cash value, and can I transfer them?

No. Agni Points have no cash value and cannot be sold, transferred, exchanged, or redeemed for cash.

112. Do points expire, can rewards change, and how do I stay informed?

The current terms do not promise a single permanent point-expiry period. Agni Pickles may change point values, reward structures, qualifying conditions, tiers, or the program itself. Keep your account details accurate, check the live Loyalty Circle and Loyalty Terms, and watch the Agni Pickles newsletter or official social channels for program updates.

10. Wholesale, Distribution, Foodservice & Business Enquiries

113. Do you offer bulk or wholesale orders?

Yes. Agni Pickles welcomes wholesale, retail, distribution, foodservice, corporate-gifting, and bulk-order enquiries through its Wholesale & Distributor Enquiries page.

114. Can I stock Agni Pickles in my store or café?

Yes. Specialty retailers, grocery stores, cafés, and other food businesses may submit an enquiry to discuss stocking authentic Punjabi pickles and condiments. Availability, pricing, order minimums, and territory arrangements are confirmed separately.

115. Do you offer custom gifting or event orders?

Custom gifting and event orders may be available for weddings, corporate gifting, festivals, and other occasions. Submit an enquiry with your required date, quantity, delivery destination, budget, and products of interest.

116. Do you supply restaurants and foodservice businesses?

Restaurants, cafés, caterers, and other foodservice businesses may submit an enquiry. Explain how you plan to use the products, the flavours and formats you need, and your estimated volume.

117. Who should use the Wholesale & Distributor Enquiries form?

Use the form if you represent a retailer, distributor, restaurant, café, caterer, corporate buyer, or other business interested in a commercial relationship with Agni Pickles. It is not a consumer checkout form and does not create an order automatically.

118. What is the difference between wholesale, distribution, and foodservice on the form?

Choose Wholesale if you want to purchase products for resale in your own store, Distribution if you supply a wider network of retailers or territories, and Foodservice if you want products for a restaurant, café, catering operation, or menu. Select the option that best describes your business; Agni Pickles can clarify the appropriate next step.

119. What information do I need to submit a business enquiry?

The form requests the enquiry type, business name, contact name, business email, phone number, business type, city, province or state, country, and a description of what you need. Required fields are marked with an asterisk.

120. Can I select products, territory, and estimated monthly volume?

Yes. The form allows you to identify products of interest, describe the territory you serve, and provide an estimated monthly order volume. You may select “Not sure yet” where offered if you need help choosing products.

121. What happens after I submit a business enquiry?

Agni Pickles reviews the information and follows up about an appropriate next step. Submitting the form starts a conversation; it does not automatically approve a partnership, reserve territory, confirm inventory, or establish pricing.

122. How will my business-enquiry information be used?

The submitted details are used to review and respond to the business enquiry and to communicate with you about it. The handling of personal information is also governed by the Agni Pickles Privacy Policy.

123. Who do I contact for wholesale, foodservice, distributor, or corporate-order questions?

Use the Wholesale & Distributor Enquiries form or email cs@agnipickles.ca. Include your business name, city, business type, products of interest, expected quantity or monthly volume, timing, and the type of relationship you are seeking.